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Fund Deposits - Bank Details

Deposit Methods

Deposit Notice
① The company does not accept cash deposits or deposits from third parties other than customers.
② For any deposit amount exceeding HKD 100,000, clients are required to provide relevant deposit proof to confirm that the deposit originates from the client themselves.
③ If the deposit is made by cheque, a front image of the cheque and the deposit receipt must be provided. If the cheque image cannot be supplied, an additional printing fee of HKD 50 will be charged (the actual fee will be determined by the bank).

Cash Deposit / Withdrawal Request

email: cs@artatechfin.com

Use the registered email to send the notification to the CS mailbox.
For deposits: ① Deposit receipt, ② Account number, ③ Registered A/C Name
For withdrawals please provide: ① Account number, ② Withdrawal amount

Phone

(Only applicable to withdrawals)
Please call our Customer Service Department hotline at (852) 3513 8000
or the Toll-free hotline at 4001 200 279 for customers in Mainland China.

The cutoff time for processing deposit notifications is 4:00 PM on each trading day, while the cutoff time for processing withdrawal notifications is 12:00 PM on each trading day. All applications submitted after the cutoff time will be processed on the next business day.
Note: On Christmas Eve, New Year's Eve, and Lunar New Year's Eve, the market operates for a half day, and the cutoff time for fund deposits is 12:00 PM.
FAQs